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Short Name

HTTP:DIR:MANAGEENGINE-DIR-TRAV

Severity

Major

Recommended

Yes

Recommended Action

Drop

Category

HTTP

Keywords

ManageEngine ServiceDesk DownloadSnapshotServlet Directory Traversal

Release Date

2018/01/16

Update Number

3026

Supported Platforms

idp-4.0+, isg-3.0+, j-series-9.5+, mx-11.4+, srx-12.1+, srx-branch-12.1+, vmx-17.4+, vsrx-12.1+, vsrx3bsd-18.2+

HTTP: ManageEngine ServiceDesk DownloadSnapshotServlet Directory Traversal


This signature detects attempts to exploit a known vulnerability in ManageEngine ServiceDesk for Microsoft Windows. Successful exploitation results in the disclosure of arbitrary file contents from the target server.

Extended Description

The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the name parameter for the download-snapshot URL. An unauthenticated remote attacker can use this vulnerability to download arbitrary files.

Affected Products

  • Manageengine servicedesk 9.3.9328

References

  • BugTraq: 101789
  • CVE: CVE-2017-11512

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